Friday, July 19, 2013

An important notice about your Meetup Group

And there it was. This strange email.

"An important notice about your Meetup Group"

Our Community Team reviews each newly-created Meetup Group to see if it's a good fit for our platform. When we took a look at your Meetup Group, Singapore Mobile Urban Exploration, we determined that it wasn't in line with our Group Community Guidelines. 

Ok, so far so good. What do I have to do?

As a result, we've closed your Meetup Group. Sorry about that. Don't worry, we've also refunded your Organizer Dues. It may take 3-7 business days for that refund to appear on your account. Please confirm receipt directly with your card issuer.

WTF! You motherfuckers!

Well, what terrible crime did I submit to deserve this ?
1. allowed tenqyu.com be the sponsor.
2. allowed tenqyu.com to provide meeting space.

Wow. Without any warning.

Of course, I immediately wanted to write a reply to the "decision makers" to state my case.
But.. no veto-right, no reply-to ...nothing. And guys, the info@meetup.com reply is not cool.

Seriously, is that customer service?

Finally, after googling impatiently for what felt like a decade. I found the support address.

here it is .... support@meetup.com

Well in the end kinda obvious.

After three (3!) working days finally someone took the time to reply.

I'm afraid that once a group has been removed from the site, it cannot be reinstated.

What!

First you delete my group without any warning and then it is gone. Like in gone forever?
Are you serious?!?!

 Obviously, I can not recommend meetup.com at all after this fuckup.











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